Our resort has a full-service Lobby and Concierge service.
They will sort all of your needs even before you get here. We can help out with anything during your trip, from Airport Transfer to the Resort to more towels, an extra day of cleaning, grocery shopping and the planning of a wonderful day on the Cenotes or Xcaret Parks.
In case there is anything you need, we can make it all happen for you and your loved one's trip.
Request any service from below.
We can arrange to have your Kitchen and Fridge fully stocked.
Just send us your shopping list, and we’ll have everything ready when you arrive. (we can restock as many times you need)
We have several culinary options and tasting chef recommendations
We facilitate unique one-time experiences, special occasions, and or weekly meals.
We know the best restaurants around.
Tell us what is your food preference and we will reserve a table for you.
Every parent needs time off.
The babysitters will make your little ones have a happy time while you go out.
Do you have an event or you just feel like getting pampered while you are on vacation?
Let us know and we will send the right professional to your home.
Preparing a surprise for your loved ones is easier when you have help.
Get a car without waiting in line upon arrival.
Mid-stay housekeeping services optional
